We understand that sometimes a product may not be exactly what you expected. If you wish to return an item, please review the following conditions.
Return Period
Return requests should be submitted within 30 days after the delivery date.
Eligible Returns
Items are eligible for return if they:
- Have not been used or worn.
- Are returned in their original packaging.
- Include all accessories, manuals, and included components.
- Are free from damage caused after delivery.
Returned items that do not satisfy these conditions may not qualify for a refund.
Non-Returnable Products
The following items are generally excluded from returns:
- Personalized or custom-made products.
- Downloadable digital products.
- Gift cards.
- Final sale and clearance merchandise.
- Products that have been modified or extensively used.
Refunds
After your return is received, it will be inspected.
If approved, your refund will be issued to the original payment method. Depending on your financial institution, it may take several business days before the refund appears in your account.
Incorrect or Damaged Orders
If your order arrives damaged or contains an incorrect item, please retain the packaging until your request has been reviewed.
Return Shipping
Unless the return is the result of our shipping error or a confirmed manufacturing defect, customers are responsible for return shipping costs.